Do you have tutorials?
Yes, we have video tutorials covering everything you need to know. Just go to the Video Tutorials area
We have a list of tools for
web design on our Useful Tools page
If you are using windows you
will want to upload files via FTP. The easiest to use FTP client
is WS-FTP and can be obtained at Ipswitch.
If you are using Macintosh you can use the FETCH program. More
information on FETCH and a copy to download can be found here.
Or you can use FrontPage, Dreamweaver, etc.
Always upload to public_html
Domain registration is handled
by a number of different registration companies. All hosting companies
have to pay these companies to register your domain. This keeps domain
names separate from hosting so that you can move it to any server
you desire. Typical registrations terms are for 2 years.
No, your site can be reached
at either your_name.com or www.your_name.com.
No, if you type your address
as Your_Name.com or your_name.com it will be read the same.
For advertising materials you may want to capitalize parts of your
address if it makes it easier for customers to remember.
POP3 (Post Office Protocol-version
3) E-mail boxes are virtual mail boxes on our server which will hold
e-mail addressed to your domain. These are the same type of
"mail boxes" you have on your local Internet Service Provider
for receiving mail. You can obtain your e-mail by using
an e-mail program (such as Microsoft Outlook or Eudora) from your
personal computer. Any customer or associate may e-mail
you at your new domain name, and you retrieve the mail as often as
You can upgrade your service at any time by notifying
us via e-mail. The only cost is the difference in the
the address to a secure web page?
What is the path for cgi-bin
/home/your domain name/public_html/cgi-bin/whatever.cgi
Are your server's Unix, or NT?
Our servers are Linux Red Hat 7.3. and Red Hat 9.0
How long does it take to get my domain working?
It usually takes 24-48 hours for a domain to fully propagate.
Do you have a manual for our control panel?
Go to http://www.cpanel.net/docs/cp/index.html.
There is also a link at the bottom left column of the panel.
do I set up Outlook to send and download e-mail?
You can either use the automatic setp found in your cpanel. Go
to Mail then to Manage/Add/Remove
Accounts. At the far right of your e-mail account it says configure
outlook express. Click this link. This only is visible in Internet
Explorer. To see details of the setup please go here.
What do I put for both incoming and outgoing
For both incoming and outgoing mail server put mail.yourdomain.com
How can I setup webmail to go directly to
horde, neomail or squirrel mail?
Login to the one you prefer to use after doing so copy the entire
url from your address bar. You will not login to your cpanel and
create a subdomain to go to the address you just copied.
How do I setup formmail?
How do i setup an auto-responder
Go to http://yourdomain.com/cpanel
Click on the Mail icon
Click on Auto-responders
Click on add auto-responder
e-mail is your e-mail address
From is your name or who you want the e-mail to say it is from
Subject is the subject you want them to see such as "I am on vacation"
character set alone
Choose HTML if you want it sent as an
HTML message otherwise it will be sent as a plain taxt message
Body is where you put your message to those sending you e-mails.
To remove an autoresponder you go to the same place and click